Message-ID: <m0tFoLF-0007VRC@gate.usaor.net> Date: Wed, 15 Nov 1995 15:23:42 -0600 From: "The infoWorks Partnership (Brian Vidic)" <mailto:vidic@INFOWKS.COM> Subject: Community Information Service Management Guidelines (final To: Multiple recipients of list DEVEL-L <mailto:DEVEL-L@AMERICAN.EDU>
Greetings Again To All:Due to the overwhelming amount of requests from each of the listservs to which this message is being sent, we have decided to make one final posting to provide content and ordering information of our book, _Community Information Service Management Guidelines_.
You can place the order direct through our company Web site at http://www.infowks.com, or simply use the information below.
_Community Information Service Management Guidelines_ is a community's or municipality's guide to the increasingly complex and expanding on-line field. The logical guide that will help in wiring America's communties.
Our sincere thanks to those of you who have ordered, and those that have given it such high praise. Cheers!
========================================================= _Community Information Service Management Guidelines_
The infoWorks Partnership announces the release of the first complete resource dedicated to guiding communities and institutions through the maze of the on-line explosion, and how to create the most effective on-line service for their community, neighborhood, municipality, city, or region. The success stories and evidence of impact of these networks have been documented time and again.
Referred to as community information networks, on-line information services, public access networks, and community information services, the advent of these services continues to transform the landscape of community economic and social development around the world.
This book is dedicated to providing the necessary information persons and organizations need to design and operate these services on a daily basis.
A Sampling of the Topics Covered:
* ORGANIZATIONAL STRUCTURE * REVENUES, BUDGETS, EXPENDITURES * FUNDING RESOURCES and ALTERNATIVE FUNDING IDEAS * PERSONNEL * SITE SELECTION and PREPARATION * HARDWARE, and SOFTWARE ACQUISITION * DATA ACQUISITION * USER SUPPORT * WORKING with INTERNET PROVIDERS (POPs) * DEVELOPMENT of WORLD WIDE WEB SITES * SYSTEM CONCEPTUALIZATION and DESIGN * RISK CONTROL and LEGAL ISSUES * DOCUMENTATION * COMPREHENSIVE PLANNING * STRATEGIC PLANNING * TAKING ACTION * RESEARCH and EVALUATION * ACCOUNTABILITY
Additionally, this book provides actual surveys, needs assesments and evaluation tools for administrators. These tools can be used in practice by administrators. There are nearly 20 tools in the book that are designed to be copied, used and made functional. Some of the tools are listed below.
* USER SATISFACTION SURVEY * SIX-MONTH EVALUATION * PRE-PROJECT EVALUATION AND IMPACT QUESTIONS * INITIAL NEEDS ASSESSMENT * PRE-INTERVIEW TELEPHONE SURVEY
Several additional topics are covered. All information is presented in a concise, easy-to-read format. It is designed to assist the administrator, the systems operator, the trainer, and the user.
Anyone that is currently operating an information service in a community of any size should have this book residing on their desktop. It is *the* definitive work on on-line information services for communities, and should be the companion of any community information service administrator or organization.
The book takes advantage of the organizational experience and success of The infoWorks Partnership, and the personal experience and successes of Clark Rogers and Brian Vidic, co-authors.
The book is the logical accompaniment to those planning to establish a service, and those that have been operating them for years.
======================================================== Please reserve a copy of _Community Information Service Management Guidelines_ for myself and/or my organization. The price of the book is $79.95; please allow 7-10 days for delivery.
Name: __________________________________________ Organization/Company:_____________________________ Name of Network:_________________________________ Address:_________________________________________ City:____________________________________________ State:_____________ Zip Code:_________ Country:_________________________________________ Phone Number: ___________________________________ Fax Number:______________________________________ Internet Address:___________________________________ ______________________________________________________________ Payment Methods: Personal/Company Check, Money Order, Cashier's Check No Credit Card Orders. All International Orders add $15 for S/H.
Questions or comments should be directed to infoWorks at mailto:request@infowks.com ...........or call the numbers listed below.
The infoWorks Partnership 800 Vinial Street Suite B312 - 313 Pittsburgh, Pennsylvania 15212-5128 USA
800.434.5790 (Across the Continental United States) 412.322.5790 (International, or in Pittsburgh) 412.322.5792 (Fax) mailto:vidic@infowks.com
On The World Wide Web mailto:@ http://www.infowks.com
======================================== Information Technology Solutions Worldwide