Message-ID: <37bdb023.36523a78@aol.com> Date: Tue, 17 Nov 1998 22:09:44 EST From: Ludwig Otto <mailto:LUDOTTO@AOL.COM> Subject: Re: TRIAL TESTS CHINA'S GRIP ON THE INTERNET To: mailto:INTDEV-L@uriacc.uri.edu
please remove me from this mailto:list/thanks/ludotto@aol.comIn a message dated 98-11-17 07:22:39 EST, mailto:postmaster@compuserve.com writes:
<< Subj: Received email thank you Date: 98-11-17 07:22:39 EST From: mailto:postmaster@compuserve.com (CompuServe Postmaster) Reply-to: mailto:pmaster@postmaster.compuserve.com To: mailto:LUDOTTO@aol.com
Dear Internet Correspondent,
Thank you for contacting the CompuServe Postmaster with your question, concern, or comment. We are sending this automatically generated message to acknowledge that your mail has been received. If you have sent multiple messages, you will only receive one copy of this letter.
Our goal is to process all mail sent to mailto:postmaster@compuserve.com within 24 hours of receipt and when possible to personally follow up on mail that we have received. During times of high volume, we may not be able to meet this goal. Replies on abuse reports may be delayed or omitted, especially if the junk e-mail in question did not originate at compuserve.com. Due to the large number of reports we receive regarding Usenet newsgroup abuse, we can only respond to a few items. Lack of a response should NOT be interpreted as a lack of action taken.
Messages that can best be answered by other CompuServe staff will be forwarded to the appropriate department.
A NOTE ABOUT JUNK E-MAIL
A great deal of the junk e-mail reported to us is forged, and does not originate at compuserve.com. In many cases, you can use the text displayed at the top of e-mail, the "Received:" or "To:" lines (e-mail header information), to determine its true origin. If e-mail headers have not been tampered with, the last "Received:" header line will usually tell you the domain -- the company name or the Internet service provider -- from which the junk e-mail originated.
CompuServe does not support the sending of junk e-mail. We are working closely with our legal and security departments to increase our efforts in combating junk e-mail. This includes deploying new technological solutions, and adopting a more aggressive legal posture.
REPORTING INCIDENTS OF INTERNET OR USENET ABUSE
If you are writing to report abuse of the Internet or a Usenet newsgroup, please send future reports to
When reporting junk or abusive e-mail, or a Usenet post by a CompuServe Member, please forward both the full text of the message and all text displayed at the top of the e-mail (the "Received:" or "To:" lines). This helps us understand the context of the message as we take action against the appropriate account.
WHAT IS A COMPUSERVE E-MAIL ADDRESS?
CompuServe addresses can be numeric or alphanumeric.
NUMERIC ADDRESSES
CompuServe numeric addresses are either of the form 7xxxx,xxx or 1xxxxx,xxx (where each "x" signifies a digit from 0 to 7). There can be 2 to 4 digits following the comma.
To send mail to such an address from the Internet, change the comma to a period, and follow it with mailto:@compuserve.com
For example:
mailto:74906.1610@compuserve.com or 100906.1610@compuserve.com
ALPHANUMERIC ADDRESSES
CompuServe alphanumeric addresses contain 2-32 characters. Valid characters are A-Z, a-z, 0-9, and "_" (the underscore character). There must be one alpha character, but not more than four of the same character consecutively. To send mail to such an address from the Internet, type the address, and follow it with mailto:@compuserve.com
For example:
Please contact mailto:CustomerService@compuserve.com if you need additional formatting information for other types of addresses.
A Note to CompuServe Members
Your CompuServe e-mail address is the same as your Personal E-mail Address or CompuServe Member ID (including the comma) that you received during signup. This is the address you give to other CompuServe members so they can correspond with you.
Your CompuServe Member ID cannot be changed. However, you can request or change your Personal E-mail Address through the GO REGISTER area online.
If you are giving your address to someone who is not a CompuServe member, add the following extension to your address:
This extension is referred to as a domain name. Since non-CompuServe mail is sent via the Internet, this is known as your Internet e-mail address.
The following examples show what a CompuServe e-mail address is on the Internet. If a CompuServe Personal E-mail Address was John Doe, the Internet address would be
mailto:JohnDoe@compuserve.com | |
| |______Domain Name
|
|______Personal E-mail Address
If a CompuServe Member ID was 70006,101, the Internet address would be
mailto:70006.101@compuserve.com | |
| |______Domain Name
|
|______CompuServe Member ID
Note: The comma is replaced with a period in the Internet address format.
The address does not have any spaces. The domain name in some Internet addresses may be case-sensitive. To ensure the delivery of e-mail over the Internet, we recommend that you enter the domain name in lower case letters.
Please contact mailto:CustomerService@compuserve.com if you need additional formatting information for other types of addresses.
QUESTIONS AND ANSWERS
Question: How do I join CompuServe?
Answer: If you would like more information about joining CompuServe, please visit http://www.compuserve.com/.
Question: If I do not subscribe to CompuServe, how can I find a CompuServe member's e-mail address?
Answer: In accordance with our policy to protect the privacy of our members, CompuServe cannot accommodate any requests for information pertaining to individual e-mail addresses. Please attempt to contact the individual(s) in question by other means to obtain their e-mail address. The CompuServe Postmaster will not release confidential CompuServe member information.
Question: As a CompuServe member, how do I get billing information about my account?
Answer: The CompuServe Postmaster cannot assist with billing-related issues. On CompuServe select the Go command, type BILLING and click OK to check your account for charges and remaining free time, or to update billing and account information. You may also contact CompuServe's Customer Service Department for account cancellation requests and other related billing inquiries at
UNITED STATES/CANADA
Signup Assistance Freephone: 800-336-6823
Other Assistance US/Canada Freephone: 800-848-8990 Outside U.S./Canada: 614-723-9941
Mailing Address: CompuServe Incorporated Customer Service Department P.O. Box 182679 Columbus, Ohio 43272-0302
UNITED KINGDOM
Technical Support Within U.K.: 0990 000 100 Outside U.K.: (+44) (990) 000 100
General Support Within U.K.: 0990 000 400 Outside U.K.: (+44) (990) 000 400
Fax: (+44) (117) 925-2210
Mailing Address: CompuServe Interactive Services, Inc. P.O. Box 676 Bristol BS99 1YN United Kingdom
Please contact mailto:CustomerService@compuserve.com for any additional information not answered by this FAQ.
Thank you for writing,
CompuServe Postmaster Team CompuServe Interactive Services, Inc.
rev. 1.0
----------------------- Headers -------------------------------- Return-Path: <mailto:pmaster@postmaster.compuserve.com> Received: from rly-ya02.mx.aol.com (rly-ya02.mail.aol.com [172.18.144.194]) by air-ya01.mail.aol.com (v51.16) with SMTP; Tue, 17 Nov 1998 07:22:39 1900 Received: from postmaster.compuserve.com (arl-img-postmaster.compuserve.com [149.174.217.150]) by rly-ya02.mx.aol.com (8.8.8/8.8.5/AOL-4.0.0) with SMTP id HAA17407 for <mailto:LUDOTTO@aol.com>; Tue, 17 Nov 1998 07:22:38 -0500 (EST) Received: (from mailto:pmaster@localhost) by postmaster.compuserve.com (8.6.10/8.6.9) id IAA19845 Date: Tue, 17 Nov 1998 08:04:29 -0500 Message-Id: <mailto:199811171304.IAA19845@postmaster.compuserve.com> To: mailto:LUDOTTO@aol.com References: <mailto:4fbc67fa.36516a56@aol.com> In-Reply-To: <mailto:4fbc67fa.36516a56@aol.com> Precedence: generic X-Loop: mailto:postmaster@compuserve.com From: CompuServe Postmaster <mailto:postmaster@compuserve.com> Subject: Received email thank you Reply-To: mailto:pmaster@postmaster.compuserve.com Error-To: mailto:pmaster@postmaster.compuserve.com
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