Message-Id: <199901282329.QAA34454@dns.ccit.arizona.edu> Date: Thu, 28 Jan 1999 15:30:10 -0800 From: Guenter Waibel <mailto:guenter@UCLINK4.BERKELEY.EDU> Subject: Re: AGFA Scanners - dust on glass inside To: mailto:IMAGELIB@LISTSERV.ARIZONA.EDU
Dear Imagelib,for all of you who have read & responded to a message I posted before Christmas about cleaning Agfa scanners - here's the reply I got from Agfa's support center:
Response from Technical Support (01/08/99 15:40:53 EST)
>Response from Technical Support (01/08/99 15:40:53 EST)
>
>Guenter,
>You can take off the top and clean inside the scanner.
>
>The procedure below is for cleaning the glass and mirrors on scanners.
>Dust and fingerprints are major contributors to spots, distortions and
>streaks that appear in
>scanned images.
>
>Note: Following this procedure will not violate your warranty.
>
>Materials required for cleaning your scanner are available at your local
>graphic arts supply dealer. You will need a
>
>lint-free cloth
>industrial non-streak glass cleaner
>camel hair brush, and
>can of compressed air.
>
>Apply glass cleaner to a lint-free cloth and apply the cloth to the glass
>until all lint and dust have been removed.
>
>Note: Never spray cleaner directly on or in the scanner as it may
>penetrate the seams around the glass.
>
>Spray compressed air outward to eliminate any dust collected inside or on
>the Calibration Strips.
>
>Sorry for long delay, The holiday's really have us swamped on emails. Its
>normally not like this. We are getting caught up.
>
>Thank you for being patient
>
>Bud
>AGFA tech support
As you can see, you still have to figure out how to open the scanner yourself, but at least now we know that opening the scanner for cleaning purpose does not void the warranty.
Thanks to everybody who responded to my initial posting!
Guenter
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Guenter Waibel Berkeley Art Museum & Pacific Film Archive 2625 Durant Avenue Berkeley, California 94720-2250 CIAO Project Specialist http://www.bampfa.berkeley.edu/ciao/ mailto:guenter@uclink4.berkeley.edu Phone 510-643-8655 Fax 510-642-4889 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~